A division of MFI Products

My Friends and I P.O. Box 298 Sandy, Oregon 97055 Easy to Use, Safe, Secure Ordering or Call: 503-826-9625 or Email: Sales

Approximate Shipping Rate/Fee Graph:

Terms and Conditions: Payment Methods Accepted: We accept Visa, Mastercard, Discover, money orders, cashiers checks or personal checks. Personal checks must have your name, address and phone # imprinted on the check. Please also list your driver's license # on the check as well. Please read the following information regarding payments to be mailed. Money Orders, Cashiers Checks or Personal Check Payments: If you place an order and plan to mail your payment to us, we will only hold your order for 10 days from the date of the order. If your payment is not received by our warehouse within 10 days, then your items will be made available for other orders. Please be sure to send your payment in plenty of time for it to reach us within the 10 days. Your payments can be mailed to:

My Friends and I, P.O. Box 298, Sandy, OR 97055

Returned Check Fee: Any check returned to us as "non-payable" for any reason will be charged a $ 25.00 fee. There are no exceptions to this policy. When we deposit your check, we assume the funds are useable and we use them. When a returned check causes shortages in our account, it becomes very expensive for all of us.

WHAT DO I DO IF THE PACKAGE IS DAMAGED? DO NOT ACCEPT IT! Please refuse any package that looks damaged and have it returned to sender.

BROKEN ITEMS: We examine everything before it leaves our warehouse. We take extreme care in the safety of your items for the shipping trip. Should you open your package and any items are broken, it was more than likely damaged do to shipping. If it is a post office shipment, you will need to take the following steps within 30 days of the shipping date.
1. Take the unwrapped item with all the packaging and the invoice back to the post office. DO NOT WRAP.
2. Ask the post office for a FORM 1000. Please fill out this form and have the POST OFFICE SIGN AND STAMP IT. You will need to check the box on the form to either have a refund or replacement sent. We prefer to issue a refund, in the event that the item is out of stock or it was a one-of-a-kind. You can request the item to be re-ordered by emailing us and every attempt will be made to fill your request.

3. Mail the completed form to us at:

My Friends and I, P.O. Box 298, Sandy, OR 97055

4. The Claim Form must reach us within 30 days after we ship to you in order for us to be reimbursed by the post office. If your package was shipped UPS, please contact us with any damage claims within 5 days at: 503-826-9625.

Please keep the items and all packaging from UPS in the event UPS requires it to be examined and picked up by your driver.

Return Policy: If, for some reason, you are not completely satisfied with your purchase, please contact us via email within 3 days from receiving your order. It will be necessary for you to receive a Return Authorization Number from us in order for your return to receive credit. You will be responsible for the shipping cost of returning the item (s) to us and we recommend tracking and insurance be added. The item (s) must be return with the original packaging, including foam pieces, bubble pack, styrofoam, etc. We expect the same care in returning the item (s) and we gave your package when we sent it to you. Upon receipt of the package (s) to our warehouse, you will be issued a credit for the amount of purchase only. You will not be credited for shipping, delivery confirmation or insurance. Your credit can be used towards any future purchases from My Friends and I, but it will only be good for 6 months from date of issue. No cash or credit card refunds will be issued....only a credit towards your next purchase. Your return must be received by us within 14 days after your Return Authorization Number is issued.

Returns will not be accepted for any food items, books, patterns or special ordered hand-made items. All sales are final on "Specials, Discontinued, Special Orders and Retired" items.

Back Orders: We do not ship backorders. On our website, we have the ability to remove an item available for sale as soon as it is sold out, or to mark it "Sold Out", so the amount of backorders should be very minimal. If, for some reason, you do place an order and we are out of any item, you would need to reorder the item (s).

My Friends and I Privacy Policy:
All information you provide us is confidential. We do not share any of your information with any other company and your credit card information is destroyed once your payment is processed. Our checkout area is on a secure site.

Our Thanks !

We want to thank you for visiting our website and placing your order with us. We treasure the friendships we have made during the last few years and we continually strive to bring you the highest quality of products combined with the best prices we can bring you. Your business and loyalty is appreciated and we look forward to serving you with the best customer service